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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Paul Muehlenbeck

September 8, 2023

5  out of  5 rating by Paul Muehlenbeck
"The BEST place to get your Vehicle ins~"

Jacqueline Jones

September 2, 2023

5  out of  5 rating by Jacqueline Jones

Julie Hartwick

August 29, 2023

5  out of  5 rating by Julie Hartwick
"What a pleasure to deal with Vernessa at State Farm! She made switching from our old insurance company so easy! Saving us quite a bit of money! Thank you!"

Ali Akram Khan

August 25, 2023

5  out of  5 rating by Ali Akram Khan
"Worked with Dani (Dannyl duffy)and was an absolute pleasure to work with. Appreciate the patience with me trying to get things in order and helping me cut down my cost. Thank you"

Renae Short

August 24, 2023

5  out of  5 rating by Renae Short
"Dani is the best. We have an awesome rapport and she is always super helpful. Thank you Dani as always for being you!"

Benn Symanow

August 23, 2023

5  out of  5 rating by Benn Symanow
"Dannyl was extremely helpful and has been able to answer all my questions. I had numerous life changes recently and her help has been a huge stress relief knowing my insurance policies were getting juggled correctly."

Dee S

August 17, 2023

5  out of  5 rating by Dee S
"Vernessa is a very helpful agent and makes sure to provide the best possible options and information. Always enjoy speaking with her and asking questions."

Jordan Carroll

August 1, 2023

5  out of  5 rating by Jordan Carroll
"I’ve worked with Vernessa and Erika, both absolutely rock. They both get things done in a timely manner and help with savings as much as you can. Best people I’ve worked with since I’ve been with State Farm 100%"

Dallas Hotchkiss

July 27, 2023

5  out of  5 rating by Dallas Hotchkiss
"If I could leave Vernessa 100 stars, I would! She’s so sweet and friendly! She did everything in her power to get us the best rates we could get! And, she was so patient with us through everything. If you need insurance, make sure to request Vernessa! You won’t be disappointed! 🥰🥰"

Jeremy Hipps

June 27, 2023

5  out of  5 rating by Jeremy Hipps
"I had the pleasure of work with Erika on my business insurance and auto.she is vary good at what she does. couldn't ask for a better agent..she listened to what I needed. And made it happen! Again thank you Erika I'm forever grateful.and anybody looking to have a great insurance company call paul donnelly ask for her. you'll see!!"

Joshua Miller

June 23, 2023

5  out of  5 rating by Joshua Miller
"Vernessa is awesome and so helpful!!"

Lucais Allen

June 17, 2023

2  out of  5 rating by Lucais Allen
"I was called with a quote to save and switch 5 months ago, I took the bait and signed up. Month after month I had issues with billing whether it be one issue or another, customer service started off good until that agent ghosted me and I had to work with other agents, every month I was concerned about what my next bill would be. All I wanted was a consistent bill to expect from month to month. I was told I could expect more savings from installing the beacons on each vehicle, I never saw an added discount."

Debbie Burke

April 17, 2023

5  out of  5 rating by Debbie Burke
"Awesome experience at every turn! I have auto and renter’s insurance both and I have not found better rates anywhere else. Best of all, they have an amazing staff that has handled all my changes seamlessly. Always very professional and expedient with anything I need!! Thank you Paul and Mariel!"

todd Wilson

March 30, 2023

1  out of  5 rating by todd Wilson
"Very horrible when it comes To customer service also, they never seem to answer their phones on time when they’re supposed to be in the office this is very frustrating when a customer is trying to change something on their policy or needs to talk to the agent"


March 26, 2023

5  out of  5 rating by jeffkilgore43
"I was looking to get my policy's down to a price that wouldn't hurt my fixed income.Dani contacted me,at first I didn't think she could help me,but I was wrong she saved me 184 dollars a month by bundling my policy,she was a life saver,worked with me patiently and was very pleasant to talk to,felt like Ive known her for years,I also got to talk to Paul and he seemed very pleasant and nice too.I left State Farm about 40 years ago,but I'm glad that Dani got me to come back,thank you State Farm team."

Matthew Thomas

March 16, 2023

5  out of  5 rating by Matthew Thomas

Tiffany McCarty

February 15, 2023

5  out of  5 rating by Tiffany McCarty
"Can’t express how happy I am with the service I received and switching to State Farm, saved money. The team was so nice and respectful. Dani was so nice, helpful, easy going, great at explaining things that I asked questions on. She stayed on top of things and sent out everything I needed as to documents. Loved the communication."

kim madison

November 10, 2022

5  out of  5 rating by kim madison

Rabia Mirza

October 27, 2022

1  out of  5 rating by Rabia Mirza
"Worst customer service. This office, its agents, including Paul Donnelly are not responsive then blame the customer for their mistakes. Their agent Erika failed to cancel our policy and when we notified them of their mistake, they are defiant and defensive and do not admit to their responsibility. We spent months and months calling this office and did not receive any satisfactory response. They always responded with "we will get back to you later" then they turned around and said they have no responsibility towards our cancellation. I would never recommend Paul Donnelly or Erika to anyone. Their mistake cost us $9,000."

kenneth burress

July 21, 2022

5  out of  5 rating by kenneth burress
"Dan.C at State Farm is the definition of customer service! He is efficient, friendly, and professional! Dan always goes above and beyond!"
Profile photo of Melinda (Lynn) Stone

Melinda (Lynn) Stone

July 12, 2022

5  out of  5 rating by Melinda (Lynn) Stone
"Can't say enough great things about Paul Donnelly's team. I worked with Vernessa about 5 years ago when my husband and I decided to remodel our kitchen and put about $30K into it. I though at that time that perhaps I needed to revisit my insurance policy and make sure we had the correct coverage and boy am I glad I did. In December of 2017, 6 months after refinished our Kitchen remodel, our house caught on fire and we lost everything. Paul cut us a check that night to get us clothes and a place to stay. They were so easy to work with during such a difficult time for us. Seriously can't give enough thanks to them for taking such good care of us. Vernessa knew what she was doing when she created our package for us. I'm so glad listened to her. I thought I wrote this review sooner, but I don't see it and I wanted to make sure I shared my experience."


May 12, 2022

5  out of  5 rating by Dill
"Can't say enough about this office. Dan and Mariel both are absolutely wonderful. Helped fix my insurance, helped with a claim. Got my window repaired with no issues and they got it repaired right in my driveway. Any time I call or send an email I get a response almost immediately. Bought a new car and had the insurance in place before the dealership finished processing the paperwork. Great team and great service."

christie young

March 29, 2022

4  out of  5 rating by christie young
"Very helpful and friendly"

John Vincent Jr

January 31, 2022

5  out of  5 rating by John Vincent Jr
"Jason did a great job answering my questions and explaining my policy 7"

Edward Mc Neal II

December 22, 2021

5  out of  5 rating by Edward Mc Neal II
"Very nice individuals fo sho. And very PROFESSIONAL fo sho"