State Farm® Insurance Agent Paul Donnelly

"If I could leave Vernessa 100 stars, I would! She’s so sweet and friendly! She did everything in her power to get us the best rates we could get! And, she was so patient with us through everything. If you need insurance, make sure to request Vernessa! You won’t be disappointed! 🥰🥰"

"I had the pleasure of work with Erika on my business insurance and auto.she is vary good at what she does. couldn't ask for a better agent..she listened to what I needed. And made it happen! Again thank you Erika I'm forever grateful.and anybody looking to have a great insurance company call paul donnelly ask for her. you'll see!!"

"I was called with a quote to save and switch 5 months ago, I took the bait and signed up. Month after month I had issues with billing whether it be one issue or another, customer service started off good until that agent ghosted me and I had to work with other agents, every month I was concerned about what my next bill would be. All I wanted was a consistent bill to expect from month to month. I was told I could expect more savings from installing the beacons on each vehicle, I never saw an added discount."

"Awesome experience at every turn! I have auto and renter’s insurance both and I have not found better rates anywhere else. Best of all, they have an amazing staff that has handled all my changes seamlessly. Always very professional and expedient with anything I need!! Thank you Paul and Mariel!"

"I was looking to get my policy's down to a price that wouldn't hurt my fixed income.Dani contacted me,at first I didn't think she could help me,but I was wrong she saved me 184 dollars a month by bundling my policy,she was a life saver,worked with me patiently and was very pleasant to talk to,felt like Ive known her for years,I also got to talk to Paul and he seemed very pleasant and nice too.I left State Farm about 40 years ago,but I'm glad that Dani got me to come back,thank you State Farm team."

"Can’t express how happy I am with the service I received and switching to State Farm, saved money. The team was so nice and respectful. Dani was so nice, helpful, easy going, great at explaining things that I asked questions on. She stayed on top of things and sent out everything I needed as to documents. Loved the communication."

"Worst customer service. This office, its agents, including Paul Donnelly are not responsive then blame the customer for their mistakes. Their agent Erika failed to cancel our policy and when we notified them of their mistake, they are defiant and defensive and do not admit to their responsibility. We spent months and months calling this office and did not receive any satisfactory response. They always responded with "we will get back to you later" then they turned around and said they have no responsibility towards our cancellation. I would never recommend Paul Donnelly or Erika to anyone. Their mistake cost us $9,000."

"Can't say enough great things about Paul Donnelly's team. I worked with Vernessa about 5 years ago when my husband and I decided to remodel our kitchen and put about $30K into it. I though at that time that perhaps I needed to revisit my insurance policy and make sure we had the correct coverage and boy am I glad I did. In December of 2017, 6 months after refinished our Kitchen remodel, our house caught on fire and we lost everything. Paul cut us a check that night to get us clothes and a place to stay. They were so easy to work with during such a difficult time for us. Seriously can't give enough thanks to them for taking such good care of us. Vernessa knew what she was doing when she created our package for us. I'm so glad listened to her. I thought I wrote this review sooner, but I don't see it and I wanted to make sure I shared my experience."

"Can't say enough about this office. Dan and Mariel both are absolutely wonderful. Helped fix my insurance, helped with a claim. Got my window repaired with no issues and they got it repaired right in my driveway. Any time I call or send an email I get a response almost immediately. Bought a new car and had the insurance in place before the dealership finished processing the paperwork. Great team and great service."