State Farm® Insurance Agent Paul Donnelly
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brandon Spencer
April 4, 2025
5
out of
5
rating by Brandon Spencer
"The staff at Paul Donnelly State Farm are incredibly helpful, professional, and friendly."
We responded:
"Hey, Brandon! We’re elated that our team has been helpful and made a positive impression. Thanks for taking a moment to share this with us!"
Ralph Liang
March 6, 2025
5
out of
5
rating by Ralph Liang
"Always polite and helpful.."
We responded:
"Thank you, Ralph, for your wonderful feedback! I'm happy to know that you find our team polite and helpful. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Kate
March 3, 2025
5
out of
5
rating by Kate
"I’ve had the most wonderful experience with Josh! He answered all my questions and helped me along the way. State Farm has been the best auto and renters insurance I’ve ever had. This location is very professional and will find you the best price!"
We responded:
"Thank you, Kate, for sharing your experience! I'm so happy to hear that Josh was able to assist you with all your questions. It's wonderful to know that you find our location professional and that we've provided you with the greatest insurance. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!"
Natasha Smith
February 28, 2025
5
out of
5
rating by Natasha Smith
"Vernessa is a life-saver and a pleasure to work with! She made my process seamless and I had an effortless completion of the process with no stress about updating my current policy to a new VIN number and different vehicle! I would definitely recommend her to everyone I know, and I look forward to working with her again on my future vehicle! Pictures of new vehicle insured with Venessa posted below:"
We responded:
"Thank you, Natasha, for your wonderful feedback! I'm delighted to hear that Vernessa made your experience smooth and stress-free while updating your policy. It's fantastic to know you're satisfied with the service and look forward to working with Vernessa again. If you have any questions or need assistance, feel free to reach out."
Norm Raby
February 21, 2025
5
out of
5
rating by Norm Raby
"Vernessa makes buying insurance an actual pleasant experience. She is by far the nicest person I've had the pleasure of working with buying insurance. Having to buy Insurance sucks but she makes it suck way less. Thank you for always being kind and caring and understanding!!"
We responded:
"Thank you, Norm, for sharing your experience! I'm happy to know that Vernessa has made your insurance journey more enjoyable. Her kindness and understanding truly make a difference. If you ever need further assistance or have questions, feel free to reach out to our office. We're here to help!"
Patrick Ryals
February 12, 2025
5
out of
5
rating by Patrick Ryals
"Paul Donnelly's agents are wonderful. They guide you through the process, explain the items and help you pick the right coverage. You do need to ask questions if you are unsure of something, they are the experts and will explain it to you in a way you will understand!"
We responded:
"Patrick, Your 5 star rating is awesome! Thanks!"
Marlon Miller
January 3, 2025
5
out of
5
rating by Marlon Miller
"As always, Vernessa comes through for. me always pleasant to deal with always trying to provide what I need. She is absolutely awesome."
We responded:
"Marlon, we appreciate you sharing your experience! I'm happy to hear that Vernessa consistently provides you with the support you need. Her dedication to ensuring a pleasant experience is truly valued. If there's anything else you need, feel free to reach out to our office anytime! Thanks again! "
Maurice Williams
December 28, 2024
5
out of
5
rating by Maurice Williams
"I've been with State Farm for 3 to 4 years now, the staff has been helping me, with the lowest insurance for auto and home, for what I can afford, to save for my benefit."
We responded:
"Thank you, Maurice, for the fantastic 5-star rating! We're happy to know you had a positive experience with our office. If you ever need assistance or have questions in the future, we're here to help!"
Rocky Younglove
December 23, 2024
1
out of
5
rating by Rocky Younglove
"3 months ago I talked to Paul trying to get a lower rate. He said it will go down to 107.00 3 months ago. Nothing has changed I've tried emailing Paul and I have not gotten a response back."
We responded:
"Hey Rocky, your car insurance is $107 as we discussed. You also have a renter's policy that gives the auto a discount. I apologize for not getting back with you sooner. Please give our office a call and we can review it with you. Paul"
Greg Cameron
December 19, 2024
5
out of
5
rating by Greg Cameron
"Josh took a lot of time to explain a difficult issue I was having trouble understanding"
We responded:
"Greg, Thank you for your kind words. Josh is a wealth of knowledge and we are glad to have him on the team!"
brenna campbell
December 18, 2024
5
out of
5
rating by brenna campbell
"I been with State Farm for 10 years now. For the last 10 years their services have been wonderful and helpful. The environment is always friendly and welcoming and supportive."
We responded:
"Thank you, Brenna, for your loyalty over the past decade! I'm so glad to hear that you've found our services wonderful and our environment welcoming and supportive. We're here to assist you with any future needs or questions. Looking forward to many more years together!"
Theresa Cole
December 6, 2024
5
out of
5
rating by Theresa Cole
"I wanted to share this review with everyone! I have been nothing but pleasantly surprised and pleased with the customer service and professionalism I have received from State farm. My insurance man Josh has went above and beyond more times this month and I cannot say enough how much I appreciate him. Thank you to everyone at Paul Donnelly State farm for outstanding stellar service!"
We responded:
"Thank you for your review Theresa! We strive to maintain the highest quality of service and so good to hear that Josh is embracing that standard. We appreciate your business and thank you for your feedback!!"
Ben Sergent
December 3, 2024
5
out of
5
rating by Ben Sergent
"Great, personal experience!"
We responded:
"Ben, thank you for sharing your experience! I'm glad you had a personal and positive interaction with our team. We're always here to help with any future needs!"
Raymond Bilkos
December 3, 2024
5
out of
5
rating by Raymond Bilkos
"Great Agency! Quick and easy for any changes big or small!"
We responded:
"Raymond, Thank you for the fantastic review! I'm glad you found our service quick and easy for any changes, whether big or small. Your satisfaction is important to us, and we're grateful for your positive feedback. If you ever need further assistance, don't hesitate to reach out. We're here to help!"
Julia
November 8, 2024
5
out of
5
rating by Julia
"I called Paul Donnelly,s State Farm office because I was looking for ways to save a bit now that my families circumstances have changed. I spoke with Josh and what a pleasant experience. He explained many ways to help us save with our auto and homeowners insurance. He spent plenty of time explaining things so that I understood everything also. Our family is very pleased with the savings we’ll be receiving."
We responded:
"Julia, thank you for sharing your experience with our office! I'm glad Josh could assist you in finding ways to save on your auto and homeowners insurance. It's wonderful to know he took the time to explain everything clearly. We're happy to have helped your family, and we're here for any future needs or questions you may have. - Paul Donnelly State Farm Agent, Flint, MI"
Annalynn Cummings
October 29, 2024
5
out of
5
rating by Annalynn Cummings
"Josh has been very helpful with switching my insurance. He has answered every question I may have had along the way. Even ones not related specifically to my policy."
We responded:
"Annalynn, I'm glad to hear Josh was able to assist you with your insurance switch and provide answers to all your questions! We truly appreciate your feedback and are here for any future needs you may have. - Paul Donnelly State Farm Agent, Flint, MI"
Keber Wooten
October 24, 2024
5
out of
5
rating by Keber Wooten
"Venessa was very helpful, patient, and pleasant . She got me the best deal and followed through. Very Very good customer service skills"
We responded:
"Hi Keber, Vernessa is indeed a valuable member of our team, and I'm glad she could assist you so effectively. It's wonderful to know you appreciated her helpfulness, patience, and pleasant demeanor. We're grateful for your feedback and are always here to help with any future needs! - Paul Donnelly State Farm Agent, Flint, MI"
E H
October 24, 2024
5
out of
5
rating by E H
"Josh was very thorough when going over our policy options. Very courteous. He took the time to answer all of my questions."
We responded:
"Hi, thank you for your wonderful review! I'm glad to hear that Josh provided you with thorough and courteous service. It's great to know he took the time to answer all your questions. We appreciate your feedback and look forward to assisting you with any future needs. - Paul Donnelly State Farm Agent, Flint, MI"
Inderpal Singh
August 2, 2024
5
out of
5
rating by Inderpal Singh
"Proveda Organic stuff"
Art Leonard
July 22, 2024
5
out of
5
rating by Art Leonard
"Awesome Agent for sure."
We responded:
"Thank you so much for the review Al!! I do my best to stay awesome for all my customers!!"
Ashley Tucker
June 10, 2024
5
out of
5
rating by Ashley Tucker
"Vernessa has always gotten me the BEST deals and plan. I will never switch companies."
We responded:
"Ashley, I'm happy to hear you're pleased with the deals and plan Vernessa provides! We're grateful for your loyalty and look forward to continuing to offer you top-notch service. If you ever need assistance, our office is here for you. Paul Donnelly - State Farm Insurance Agent, Grand Blanc, MI"
Michelle Dilley
June 6, 2024
5
out of
5
rating by Michelle Dilley
"They are the best out in Grand Blanc!!!! I've been going though them for I believe almost 2 years or maybe more and evey time something came up or no longer have the vehicle they would be there to help out. I WOULD MOST DEFINITELY GO SEE THEM!!!!!!"
We responded:
"Michelle, we are glad our team has been able to assist you for nearly 2 years! Your satisfaction and loyalty mean the world to us, and we're grateful for your kind words. We look forward to continuing to provide you with top-notch service and support. Thank you for choosing us! - Paul Donnelly - State Farm Insurance Agent, Grand Blanc, MI"
Angel Owens
May 22, 2024
5
out of
5
rating by Angel Owens
"I ❤️ my Vernessa she is the best! Easy to work with and makes sure that you understand everything. Thank you so much."
We responded:
"Thank you Angel and I agree w/ you! Vernessa is one of the best! We appreciate you letting us know!!"
tye gross
April 30, 2024
4
out of
5
rating by tye gross
"They cashed out a life insurance policy and gave me a great rate for business insurance...so they do their jobs"
We responded:
"Thank you Tye - we're glad to help and look forward to working with you!!"
Kayte
April 28, 2024
5
out of
5
rating by Kayte
"I was paying high rates with my last auto insurance company, I heard State Farm was a good insurance company and I knew they built a new State Farm on Hill rd. Best decision I’ve made! I first called for my fiance he was denied by many other auto companies; Called up, Dani answered and took care of me, was so kind and understanding and found him a great policy deal I ended up calling a few days later and got me a policy about $80 cheaper than my last with same coverage AND renters insurance! 5/5 recommend! Thank you Dani!"
We responded:
"Hi Kayte, Thank you so much for your feedback! And we agree that Dani is one of the best in the business! Great coverage and saved you money? What's not to like?!"