State Farm® Insurance Agent Paul Donnelly
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
L Nguyen
December 4, 2025
"Always a great experience with Josh, if anyone needs help finding auto or home insurance with State Farm talk to Josh, he will go through every step and help you understand the policy the best way !"
"Thank you! I'm happy to hear about your positive experience with Josh. He truly goes above and beyond to ensure everything is clear and helpful. If you ever need further assistance, feel free to reach out!"
tuckerreese reese
November 25, 2025
"Josh at State Farm is outstanding! I’ve had nothing but great experiences working with him. He’s professional, responsive, and always takes the time to explain everything clearly. You can tell he genuinely cares about helping his clients and making sure they’re well taken care of. If you need an agent who goes above and beyond, Josh is the one! Highly recommend."
"Thank you, Tuckerreese, for sharing your experience! I'm happy to hear that Josh has been providing you with such excellent service. Our team is dedicated to ensuring our customers feel supported and informed. If you ever need anything else, feel free to reach out!"
Bryson Cafasso
November 25, 2025
"Josh and all of the agents are extremely helpful and make sure you’re getting the best prices possible"
"Bryson, Thank you for trusting my agency with your insurance needs! I look forward to working with you in the future! - Paul"
Ashley “Hee-hee Man” Stevens
November 21, 2025
"I got a good life insurance plan thanks to Josh. Good guy to work with if you want stuff done right."
"Thank you, Ashley! I'm happy to hear that Josh was able to assist you with your insurance plan. We appreciate your kind words about his dedication. If you have any more questions or need further assistance, feel free to reach out!"
Zelith Zaneta
November 21, 2025
"Thanks to Josh, I got a good deal on my car insurance that actually works with my budget. I also hold a life insurance plan and I didn’t know how much it would be, and he did all the calculations for me in a speedy manner. I appreciate him making sure I felt comfortable, and making sure the plan was right for me."
"Thank you, Zelith! I'm happy to hear that Josh was able to assist you with your insurance needs. It's great that he made the process comfortable and tailored to your budget. If you have any more questions or need further assistance, feel free to reach out!"
Makayla Spinner
November 19, 2025
"I appreciate how helpful Josh was while getting my daughter and I protected."
"Thank you, Makayla! I'm happy to hear that Josh was able to assist you and your daughter effectively. Our team is dedicated to providing excellent service, and it's great to know we met your expectations. If you need anything else, feel free to reach out!"
J Harper
November 19, 2025
"I want to give a huge shoutout to Vernessa Ryals for always taking exceptional care of my clients. As a mortgage broker, I often have clients who still need homeowners insurance in order to close their loan, and Vernessa consistently goes above and beyond to make sure they’re fully taken care of. Her professionalism, responsiveness, and dedication are unmatched. She doesn’t just provide insurance—she finds the *best* coverage options tailored to each client’s needs and makes the entire process smooth and stress-free. I truly appreciate everything Vernessa does. If you need someone who will look out for you, communicate clearly, and deliver top-notch service every time, Vernessa is the one to call. Highly recommend!"
"Thank you for sharing such a wonderful review! I'm delighted to hear that Vernessa has been providing exceptional service to your clients. Her dedication to finding the best coverage and ensuring a smooth process is truly commendable. We’re grateful to have her on our team and appreciate your recommendation. If there's anything else we can assist with, feel free to reach out!"
Sharonda
November 18, 2025
"Vernessa is an awesome agent she always make sure I’m I. The right policy (life car motorcycle home) I love State Farm I will NOT go to any other insurance As long as Vernessa R is my agent I’m at State Farm for life"
"Thank you, Sharonda! I'm so happy to hear about your positive experience with Vernessa. It's wonderful to know that you feel confident with the policies she helps you with. We appreciate your loyalty to State Farm and look forward to continuing to serve you. If you ever need anything, just let us know!"
Its Gabrielle
November 18, 2025
"If you want some GREATTTT insurance this is the place to be at, wonderful staff, very professional and patient. So if you’re looking for great customer service and a great place to get insurance here is your place."
"Thank you, Gabrielle! I'm happy you found our team professional and patient. Your satisfaction with our service means a lot to us. If you ever need anything else, feel free to reach out!"
kyleahbrann
November 18, 2025
"These colleagues are so attentive to detail especially Vernessa Ryals"
"Thank you! I'm happy to hear that our team's attention to detail, especially Vernessa's, made a positive impact. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Vernessa Ryals
November 18, 2025
"At Paul Donnelly State Farm, Paul, our team, and I are committed to helping you protect what matters most and making sure you have the right coverage when it matters most."
"Thank you, Vernessa! I'm happy to know that you feel supported by our team. We're dedicated to ensuring you have the right coverage for what matters most. Let us know if there's anything else we can do for you!"
Joe Williams
October 27, 2025
"I'm only putting 5 stars so that my response isn't buried. It's important that this is seen. My experience was alarming. Paul recently posted some of my private information regarding my employment history on a website for strangers to see. I honestly have no idea what would compel him to do something so reckless. Really...what could be the motivation?!? Strangely, I haven't even spoke to him in several years. He was my agent long ago but I moved my policies to another agents office after an earlier incident with Paul. As a result, I no longer trust Paul with my confidential information. I reported this bizarre occurrence to State Farm directly and they were sincere, prompt and polite but they refused to share any information about corrective action(s) or enforcement when I asked them if this was a breach of their policy or the law and they just ignored me until I asked by email repeatedly and then they stated they had "nothing else to add" Seemed cold and oddly indifferent considering that I was the aggrieved customer. I feel like Paul's privacy somehow superseded mine as the customer. Very disappointing and very weird experience."
"I won't debate personal matters online but I do want to correct one point. The claims being made here are inaccurate; I have never shared any private, confidential or sensitive information about this individual. We take customer confidentiality and ethical standards very seriously. Any allegations involving personal information or professional misconduct are handled in strict accordance with State Farm's compliance and privacy procedures. Out of respect for all parties involved, I won't be addressing this issue any further. However, I encourage anyone with questions about any of my agency's values or service record to contact us directly or review the many positive experiences shared by others."
ahmed nzarki
October 6, 2025
"Very helpful.Thank you State Farm."
"Ahmed, thank you for your feedback! I'm glad you found our service helpful. We’re here to assist you with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Josh Langley
September 20, 2025
"Vernessa was super helpful and made the process easy. Highly recommended!"
"Thank you, Josh! I'm happy to hear that Vernessa was able to assist you and make everything smooth. We appreciate your recommendation! If you need anything else, feel free to reach out."
Laurel Pung
August 12, 2025
"Helped me get my car insurance stuff in order. Fantastic!"
"Thank you, Laurel! I'm happy to know that we could assist you with your insurance needs. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Shirley Dolehanty
July 9, 2025
"Venessa Ryals is the best at Sate Farm, she is very knowledgeable, friendly and very helpful. She helped us with our current insurance and upgrades on our house insurance. She’s a very knowledgeable person. I think she deserves a raise."
"Thank you for your review, Shirley! I'm happy to hear that Venessa provided you with such knowledgeable and friendly service. It's great to know she was able to assist with your insurance needs. We appreciate your feedback and are always here to help with anything else you might need!"
brenna campbell
June 2, 2025
"I been with State Farm for 10 years now. For the last 10 years their services have been wonderful and helpful. The environment is always friendly and welcoming and supportive."
"Thank you, Brenna, for your loyalty over the past decade! I'm so glad to hear that you've found our services wonderful and our environment welcoming and supportive. We're here to assist you with any other needs or questions. Looking forward to many more years together!"
Sunny Singh
May 29, 2025
"Very good State Farm insurance"
"Sunny, thank you for your positive feedback! I'm glad you're satisfied with your experience. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Joseph Andressohn
May 22, 2025
"Vernissa did an amazing job helping me with my insurance needs she’s very professional and helpful."
"Thank you, Joseph, for sharing your experience! I'm glad to hear that Vernissa was able to assist you with your insurance needs in such a professional and helpful manner. We appreciate your feedback and are here for any future assistance you may need!"
Manda
April 28, 2025
"All around good experience"
"Thank you, Manda, for sharing your positive experience with us! We're happy to know you had a good time with our services. If you ever have any questions or need assistance, feel free to reach out."
Brandon Spencer
April 4, 2025
"The staff at Paul Donnelly State Farm are incredibly helpful, professional, and friendly."
"Hey, Brandon! We’re elated that our team has been helpful and made a positive impression. Thanks for taking a moment to share this with us!"
Ralph Liang
March 6, 2025
"Always polite and helpful.."
"Thank you, Ralph, for your wonderful feedback! I'm happy to know that you find our team polite and helpful. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
Spen
March 3, 2025
"I’ve had the most wonderful experience with Josh! He answered all my questions and helped me along the way. State Farm has been the best auto and renters insurance I’ve ever had. This location is very professional and will find you the best price!"
"Thank you, Kate, for sharing your experience! I'm so happy to hear that Josh was able to assist you with all your questions. It's wonderful to know that you find our location professional and that we've provided you with the greatest insurance. If you ever need further assistance or have more questions, feel free to reach out. We're here to help!"
Natasha Smith
February 28, 2025
"Vernessa is a life-saver and a pleasure to work with! She made my process seamless and I had an effortless completion of the process with no stress about updating my current policy to a new VIN number and different vehicle! I would definitely recommend her to everyone I know, and I look forward to working with her again on my future vehicle! Pictures of new vehicle insured with Venessa posted below:"
"Thank you, Natasha, for your wonderful feedback! I'm delighted to hear that Vernessa made your experience smooth and stress-free while updating your policy. It's fantastic to know you're satisfied with the service and look forward to working with Vernessa again. If you have any questions or need assistance, feel free to reach out."
Norm Raby
February 21, 2025
"Vernessa makes buying insurance an actual pleasant experience. She is by far the nicest person I've had the pleasure of working with buying insurance. Having to buy Insurance sucks but she makes it suck way less. Thank you for always being kind and caring and understanding!!"
"Thank you, Norm, for sharing your experience! I'm happy to know that Vernessa has made your insurance journey more enjoyable. Her kindness and understanding truly make a difference. If you ever need further assistance or have questions, feel free to reach out to our office. We're here to help!"