Customer Service Representative - State Farm Agent Team Member

ABOUT OUR AGENCYOur offices, led by State Farm Agent Paul Donnelly since February 2011, are supported by a dedicated team of seven fully licensed team members who share a commitment to exceptional service and meaningful customer relationships. We take pride in creating a workplace where employees feel appreciated, offering benefits such as a 401k with employer match, three weeks of paid time off, and all major holidays off. What truly defines our agency is our focus on helping customers reduce liability risks, protect their income, and build long-term financial security through smart, tax-advantaged strategies. We stay connected to our community through local chambers of commerce and various events, which helps keep our culture grounded in quality work, genuine connection, and a passion for protecting what matters most. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Paul Donnelly - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES